We're Here to Help
Get expert support for your GoldSeason product. From warranty service to repairs, our team is dedicated to keeping you moving.
Peace of Mind
Industry-Leading Warranty
Every GoldSeason product comes with our comprehensive warranty. We stand behind our quality and are committed to your long-term satisfaction.
5
Year Frame Warranty
FREE
In-Warranty Repairs
24/7
Support Access
30-Day
Return Policy
Warranty Coverage
Frame & Structure
Main frame, welds, and structural components
Electronics & Motor
Control system, motors, wiring, and sensors
Battery Pack
Battery pack and charging system
Upholstery & Padding
Seat cushion, backrest, and armrests
Wear Items
Tires, bearings, and other consumable parts
Service Options
Repair Options
Choose the service option that works best for your needs and timeline.
In-Warranty
Free repair for covered components
Out-of-Warranty
Expert repair with quote upfront
Priority Service
Expedited 2-3 day turnaround
On-Site Service
We come to your home
How Service Works
Simple, hassle-free service process designed around your needs.
Step 01
Request Service
Submit online or call us
Step 02
Diagnosis
We assess and identify parts needed
Step 03
Ship Parts
We send replacement parts to you
Step 04
Self-Install
Easy DIY replacement with video guides
Common Questions
Frequently Asked Questions
Find quick answers to common questions about our products and services.
Cannot find what you're looking for?
Need Immediate Assistance?
Our support team is standing by to help you with any questions or concerns.